Terms and conditions

1. These Terms and Conditions (the "Agreement") govern your use of the services provided by Izzi Casino ("we", "us" or "our"). By accessing our website, creating an account or placing a bet, you acknowledge that you have read, understood and agree to be bound by these Terms.
2. The Agreement is effective as of 2021 (the "Effective Date") and shall continue until terminated in accordance with its terms.

Account Registration

1. To create an account on our website, you must be at least 18 years old and not be a resident of any country or territory subject to international sanctions or restrictions.
2. You must provide us with accurate and complete information when registering for an account, including your name, address, date of birth, and contact details.
3. We reserve the right to request additional documentation to verify your identity, age, and location.

Deposits and Withdrawals

1. We accept payments through various methods, including Interac, Visa, Mastercard, Bitcoin, Ethereum, Litecoin, and USDT TRC-20.
2. The minimum deposit limit is $20 for all payment methods, except for crypto deposits which have a minimum limit of 0.0002 BTC.
3. The maximum deposit limit per transaction is $5,000 for Interac, Visa, and Mastercard; $3,000 for cryptocurrency transactions; and higher limits apply to VIP members.
4. Withdrawal requests are processed within 24 hours, except for bank wire transfers which may take up to 5 business days.

Bonuses and Promotions

1. Bonuses are credited automatically upon meeting the promotional requirements.
2. Wagering requirements apply to all bonuses, with a minimum wager of 40 times the bonus amount.
3. Bonuses cannot be withdrawn until the wagering requirements have been met.
4. We reserve the right to remove any bonus or promotion at our discretion.

Gameplay and Fairness

1. Our games use Random Number Generators (RNGs) to ensure fairness and randomness.
2. In the event of a game malfunction, we reserve the right to void all bets placed on that game until it is resolved.
3. We limit play on individual games or accounts to prevent excessive betting patterns.

Responsible Gambling

1. You can self-exclude your account for a period of 1 month to 5 years by contacting our customer support team.
2. Deposit, wager, and session limits are available in your account settings.
3. We provide links to responsible gaming resources on our website.

Prohibited Activities

1. Abuse of bonuses or promotions is strictly prohibited and may result in account closure.
2. Fraudulent activity, collusion, or manipulation of our systems will not be tolerated.
3. Use of bots or automated systems to play games or place bets is also prohibited.

Account Suspension and Closure

1. You can voluntarily close your account by contacting our customer support team.
2. We reserve the right to suspend or close an account at our discretion, including in cases of breach of these Terms or suspected fraudulent activity.
3. Inactive accounts will be considered dormant and may be subject to a $10 administration fee per month.

Privacy and Data Protection

1. We collect personal data from you when you register for an account or make deposits/withdrawals.
2. Your information is stored securely in accordance with our data protection policies.
3. GDPR compliance applies to all data collected, processed, and stored by us.

Limitation of Liability

1. We are not liable for any losses resulting from system errors, game malfunctions, or third-party links.
2. Our liability for damages arising from these Terms is limited to the amount deposited by you into your account.
3. You agree to indemnify and hold harmless us, our officers, directors, employees, agents, and affiliates.

Amendments and Updates

1. We reserve the right to modify or update these Terms at any time without notice.
2. Changes will be effective immediately upon posting on our website.
3. Your continued use of our services constitutes acceptance of any changes made to these Terms.